Home » About Our Agency » Read Our Reviews
Home » About Our Agency » Read Our Reviews
We’re dedicated to our clients, see what they have to say about us.
Check out our reviews and see why you should switch to The Insurance Shop.
”Quality service, easy and efficient
SEAN M.Customer since 2021
”ALways prompt to answer any questions, review policy for better options, etc. Seem like they really CARE!
AnonymousCustomer since 2020
”For many years before I retired, I referred many, many of my Mortgage clients to The Insurance Shop. Saved all of them a bunch on their homeowners policies!! Tha best in MN!! I still refer anyone who’s looking to them!
MICHAEL A.Customer since 2019
”Great company. Good follow through with clients. Great for helping with claims.
THOMAS R.Customer since 2020
”So helpful to have knowledgeable people searching for the best rates for me and explain things so I can easily understand. Agents are polite and always quick to respond.
CHRISTINE C.Customer since 2021
”We are very happy with their services and concern about the customers .
FARIBA N.Customer since 2021
”Very helpful, there for questions
JON C.Customer since 2017
”Very helpful and understanding
TODD V.Customer since 2017
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JOE L.Customer since 2021
”Have been very helpful
SANDRA N.Customer since 2021
”Every time I call everybody is very helpful!
MICHAEL S.Customer since 2015
”The staff are always very prompt in responding to issues. Inform you of different insurance options and coverages
TONI C.Customer since 2020
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MARY A.Customer since 2020
”1. Actual people answer when you call. 2. Every one is kind and pleasant to speak with 3. When I say who I am on the phone you actually know your customer 4. Always helpful with any needs I have with my policies and get me answers when I have questions 5. Continued support for my small business insurance
SEAN P.Customer since 2022
”Always great service.
TIMOTHY M.Customer since 2021
”Great service & rates
CATHY S.Customer since 2017
”I actually just referred you to someone and she was able to save quite a bit of money. My annual renewal is coming up soon and sure hoping for good news. I realize you're not in control of that, however, your customer service is top notch.
BRENT D.Customer since 2019
”I liked the specifics Erik recently sent, breaking down all our insurance cost.
JACK W.Customer since 2020
”The Insurance Shop has been helpful in finding the best coverage and value for my insurance.
THOMAS J.Customer since 2017
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JULIANN H.Customer since 2023
”You helped me get the right auto and renter's coverage at the best price
KERRY A.Customer since 2022
”I have found the Insurance shop agents are incredibly helpful and responsive!
AMY K.Customer since 2018
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CHRISTINA H.Customer since 2021
”You are efficient. Communicate well and always shop to try and save me money!
PATTY L.Customer since 2021
”Great service
MARK S.Customer since 2022
”Good advice and quick response
JOEL G.Customer since 2015
”Always helpful.
ANNA D.Customer since 2023
”Very easy to work with. Great customer service and prompt answers to any questions.
ERIK B.Customer since 2019
”Great service; it would a 10 if the office were in River Falls.
SARA C.Customer since 2020
”You have always been good to me for the many years I've been a client.
GORDON M.Customer since 2019
”Very attentive to my needs.
PAUL B.Customer since 2023
”When I had the accident with the deer, I was treated promptly and all questions were answered in a friendly manner. Customer service is always top notch.
JULIE S.Customer since 2021
”Simply put - they are the BEST! We’ve had a 20+ year relationship with Erik and The Insurance Shop and we’re looking forward to another 20!
TIM H.Customer since 2019
”Everyone I have spoken with there has been nice and helpful. Never a problem to get my questions answered. Very happy with their services.
SHERILL H.Customer since 2019
”Erik & Team are very knowledgeable in the ever-changing insurance landscape and always present us with the best option available.
BILLY D.Customer since 2021
”They have always been courteous and efficient in recommending any changes for our insurance needs. They have processed claims over the years as needed. I feel they give us the best possible price they can provide.
RICHARD L.Customer since 2020
”Whenever I have interaction with the staff they are very helpful.
VAN PIERRE M.Customer since 2019
”Quick responses and has taken care of all my needs thus far!
SEAN T.Customer since 2018
”Whenever a question, or problem comes up, the staff (Laura) is always very helpful. We appreciate it very much.
DON H.Customer since 2015
”Great team of people who are very responsive.
DOUG H.Customer since 2019
”You have saved my at least $20,000 yes $20,000 in just the few years I have been with your company along with other family members and friends who have also switched to your company.
SCOTT M.Customer since 2020
”Quick response time, detailed and helpful, always looking out for ME!!
DEANNA S.Customer since 2020
”Agents are always very helpful and knowledgeable. I appreciate having you continually shopping for better rates for me.
CHRISTINE C.Customer since 2021
”Your staff is great
JIM C.Customer since 2023
”The policy I was presented with was much better than anything else received, the people are friendly and confident and the process is easy. I have already recommended a number of friends to get in contact with you when their current policy ends. Thank you for all you do!
BRANDIN B.Customer since 2019
”Service and response time to questions is excellent!
GALE H.Customer since 2019
”I love the hands on, family feel of personalize service. I also love the full service, one stop shop for all insurance needs. The agents and owners are awesome people and utmost professionals who care.
JENNIFER J.Customer since 2015
”I've always experienced great service with The Insurance Shop. They maintain great communication and are always easy to reach with questions. I like that they respond to inquiries on a timely basis and I feel like my needs are always met. Thanks!
CHRISTOPHER D.Customer since 2020
”The Insurance Shop is always looking out for me. They make insurance claims feel user-friendly. They stay diligent at finding me the best deal, EACH YEAR. Thank you Insurance Shop!
JOEL S.Customer since 2014
”This insurance group is amazing, highly recommend.
PAT G.Customer since 2020
”Every time I speak to someone, they are so pleasant and helpful. Ive spoken to Laura several times and her knowledge and professionalism has been greatly appreciated. Wonderful experiences overall!
DEB T.Customer since 2019
”Awsome people, helpful when i have questions and i feel there on my side for my best intrest.
JON C.Customer since 2017
”Excellent communication with quick responses to questions or concerns. Great customer service from everyone that I have spoken to. I feel like they are an advocate for me by consistently offering suggestions or making recommendations that could reduce my insurance costs. I sincerely appreciate the staff at The Insurance Shop!
GARY K.Customer since 2021
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